Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit,,, or any website owned, operated, or controlled by us (collectively, “Websites” or “websites”).

Our privacy policy explains:

  • What information we collect and why we collect it
  • How we use the information
  • How to access, update, or remove the information.

We strive to make this policy simple to read and understand. Your privacy is important to us. If you have questions, please contact us.


Personal Information We Collect

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Websites, and information about how you interact with the Websites. We refer to this automatically-collected information as “Device Information.”

 We collect Device Information using the following technologies:


  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit


  • “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.


  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 Additionally when you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and wire transfer details), email address, and phone number.  We refer to this information as “Order Information.”

 When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.


How do we use your Personal Information?

 We use the Order Information that we collect generally to fulfill any orders (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 Specifically, we use your information to deliver products/services to you, to improve our products and services, to bill you for products/services you purchased, to communicate with you concerning your account, support, or customer services issues.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 Occasionally, we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes. We may combine personal information collected online with information you provide to The Music Link through other sources such as trade shows or festivals. Also, we may use your information to improve the content of our sites, products, and services; to alert you to product upgrades, updates and renewal information regarding your product; and to share special offers, product announcements and other new services from The Music Link, where, in each case, you have not opted out of receiving such information.

The Music Link will ask you for your consent before using information for purposes not detailed in our Privacy Policy. You can withdraw your consent at any time by contacting us using the details below.

When The Music Link May Share Your Personal Information

We do not share personal information with any organization, business, or individual unless one of the following reasons apply.

For external processing:

We may share the information you provide to our business partners acting on our behalf for the sole purpose, and only to the extent needed, to support you in compliance with this Privacy Policy. For example, when you provide information to make a purchase, we share payment information with banks and other entities that process payments or provide financial services. We may also work with third parties for fraud prevention and risk reduction. We will NOT provide your information to any third party for marketing or other purposes.

For legal reasons:

We will share personal information with companies, organizations or individuals if we have a good faith belief that access, use, preservation, or disclosure for:

  • Meeting any law, regulation, legal process or government enforcement
  • Enforcing licensing or terms of service including investigations of potential violators
  • Detect, prevent, or address fraud, security, or technical issues
  • Protect against harm to rights, property, or safety of The Music Link, our users or the public as required or permitted by law.

Security of Personal Information

The Music Link is committed to taking reasonable efforts to secure the personal information you choose to provide us. To protect the privacy of any personal information you may have provided, The Music Link employs industry-standard controls including physical access controls as well as cybersecurity measures including, but not limited to, firewalls, intrusion detection, and network monitoring.

Do Not Track

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.


Data Retention

When you place an order through the Website or with our representatives, we will maintain your Order Information for our records unless and until you ask us to delete this information.


How often will you update this Privacy Policy?

 We may update this Privacy Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Privacy Policy regularly to stay informed about our use of cookies and related technologies.

The date at the bottom of this Privacy Policy indicates when it was last updated.


Updating and Access to Your Personal Information and Privacy Preferences

Under certain circumstances, you have the right to access, correct, or remove your personal information at any time. You can also object to or restrict the use of your personal information, or request the transfer of your personal information to a third party.

Also, you can ask us to stop sending you marketing messages at any time by following the unsubscribe links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal information provided to us as a result of you interaction with us.

You may access, request a copy of, correct, or remove your personal information and privacy preferences (such as whether you wish to receive promotional communications from The Music Link) by emailing:


privacy @

The Music Link

31067 San Clemente St

Hayward, CA 94544

United States 

Updated May 24, 2018